Return Policy
Shop with confidence knowing that we offer free returns within 30 days. Your satisfaction is our priority.
30
Day Return Window
Free
Return Shipping
7
Days for Refund
How to Return
Returning an item is easy. Just follow these four simple steps.
Request a Return
Log into your account and navigate to your order history. Select the order you wish to return and click 'Request Return'.
Package Your Items
Pack the items securely in their original packaging with all tags attached. Include the return slip inside the package.
Ship It Back
Use our prepaid return label or drop off at any of our partner locations across the country. We'll cover the shipping cost.
Get Refunded
Once we receive and inspect your return, your refund will be processed within 5-7 business days to your original payment method.
Policy Details
Condition Requirements
- Items must be unworn and unwashed
- All original tags must be attached
- Items should be in original packaging
- No signs of wear, stains, or damage
Non-Returnable Items
- Intimate apparel and swimwear
- Items marked as 'Final Sale'
- Custom or personalized orders
- Gift cards and store credits
Refund Options
- Original payment method (5-7 days)
- Store credit (instant)
- Exchange for another item
- Bank transfer for COD orders
Frequently Asked Questions
QWhat is your return window?
We offer a 30-day return window from the date of delivery. Items must be unworn, unwashed, and with all original tags attached.
QCan I exchange instead of return?
Yes! You can exchange items for a different size or color within the 30-day window, subject to availability. Simply select 'Exchange' during the return process.
QAre there any items that cannot be returned?
For hygiene reasons, intimate apparel, swimwear, and items marked as 'Final Sale' cannot be returned. Custom or personalized orders are also non-returnable.
QHow long does it take to receive my refund?
Once we receive your return, we process refunds within 2-3 business days. Depending on your payment method, it may take an additional 3-5 business days to appear in your account.
QIs return shipping free?
Yes, return shipping is free for all orders within the country. We provide a prepaid return label with every order, or you can drop off at any of our partner locations.
Questions About Your Return?
Our customer support team is here to help you with any questions about returns, exchanges, or refunds.